Get customers stay in Inbox & convert to sales

Seamlessly engage, recommend products, & build loyalty to customers with powerful chatbot solutions for E-commerce industry.

No Credit Card Required

Real Results in Numbers

+42%

User retention rate

+85%

Response time

-37%

Staffing Cost

+25%

Life time value

+31%

Cart recovery rate

99%

Support availability

"I never think that Integrating Smax AI into our e-commerce platform has been a game-changer. Our customer engagement has increased by 43%, and we've seen a 27% reduction in response times thanks to their automated messaging features. This efficiency has led to a 31% boost in overall customer satisfaction scores. Smax AI's powerful tools and directly contributing to overall increase in sales over the last quarter."

Linda L
CMO, Eleventy

Reach wider audience same support quality

Instant Answers

Provide immediate responses to common queries like sizing, shipping times, and return policies, ensuring customers never feel left in the dark.

Seamless Engagement

Connect with customers on their preferred platforms, like Facebook and Instagram, making it easy for them to get support where they’re most active.

24/7 Availability

Keep customer support running around the clock, allowing shoppers to receive assistance outside of business hours and improving overall customer satisfaction.

Get Demand & Recommend Products

Personalized Insights
Engage customers with fun quizzes and polls that reveal their preferences, helping you tailor product recommendations to fit their unique tastes.

Tailored Recommendations

Use product data to suggest products that match customer interests, increasing the likelihood of conversions and satisfaction.

Responsive Product Suggestions

Respond dynamically to customer inquiries about preferences, ensuring they receive relevant product recommendations that feel curated just for them.

Boost Engagement & Retention Rate

Personalized Follow-ups

Send targeted messages to customers who have shown interest in specific products, reminding them of items they viewed or left in their cart and boost the conversion.

Strategic Incentives

Encourage hesitant customers to complete their purchases with personalized offers, such as discounts or exclusive deals via Lucky Wheel or Gift Boxes game.

Audience Targeting

Leverage customer data to create lookalike audiences for ads, allowing you to reach potential new customers who share traits with your existing shoppers.

Why Smax AI is Better

Engage and Drive Sales Across All Social-Commerce Channels in one place, merge channel to avoid missing customer messages.

Hybrid AI Chatbot

AI seamlessly take care the recommendation, answer questions while advance bot function deliver dynamic, intelligent function that enhance customer engagement and satisfaction.

Meta Conversion API

Conversion API Signal sends conversion customer dataset and Api signals directly from sales or lead events to Meta Ads for optimizing ad campaigns on Meta Ads Manager.

Advance Bot Modules

Elevate your chatbot functionality with Advanced Bot Modules, including interactive games, forms, quizzes, product management and a lots more to create highly engaging user experiences.

Frequently Asked Questions

You may find useful answers for each of question right now for Smax AI. If you have another pre-sale question, feel free to contact us in chat

Can Smax AI recommend products based on user preferences?

Yes! Smax AI’s AI-powered agents can suggest products tailored to customer preferences captured through interaction or provided data.

Can I create my own AI agent?

Absolutely! With Smax AI, you can build your own custom AI agent tailored to your business needs. You have full control to set up responses, train your agent with your unique resources, and even create different roles for specialized interactions across various channels. No coding skills are required, making it easy to get started quickly.

Can I migrate current customer of another chat bot to Smax AI?

Yes, we offer a automation migration process to bring your existing customers from another Chatbot Solution to Smax AI. You can simply connect your Facebook and Instagram channel, then, all inbox and customer automatically synced to Smax AI without touching anything.

Transforming customer engagement today

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