Provide support, and guide users through the sales process, increasing lead generation and sales opportunities
That's means upto 6 hours a day in chatting with customers, release you for other importants strategies that convert sales
Chatbots ensure near-instantaneous responses, improving customer satisfaction even during peak hours.
Effortlessly create chat bots with our No-Code Builder. Enhance customer engagement without technical skills
Start with templates for any purposes: generate leads, introduce product, answer FAQs, play game, etc
Automate find and collect leads like email and phone in customer's complex sentence into customer database
Using platforms attributes and custom attributes to add full dynamic variables into bot messages as human reply.
Define conditional rules that set the bot to differently respond based on user attributes and tags predefined filter
Enable bot to start from multiple triggers, such as ads, pages, or specific actions, making it available everywhere
Test what bot flow is most working for your business among others, set a percentage to each for visibility control
Define and extract attributes from reply content to save more customer dynamic data and use in personalization.
Automatically set certain value like text or number for customer attributes such as starting loyalty point.
Set condition whenever value of attribute A is match certain value so value of attribute B is changed to another.
Allow customer to scan QR code and get coupon or link to game /forms then save mark their scan as attribute
Make your customer engaging experience more "Wow" and collect their activities
Complex function are swiftly addressed as the Chatbot leverage their capabilities to support the AI Agent which mainly focus on recommendation and FAQs, ensuring that customer queries are resolved quickly and effectively.
This allows you to have users are more likely to spend time interacting with your chatbot and gather important user data and feedback to improve your services or products.
Whether it's CRMs, e-commerce platforms, payment gateways, or analytics tools, this feature allows your chatbot to interact with external systems, automating workflows, syncing data, and delivering a smoother customer experience
Develop complex workflows that handle customer inquiries, process requests, and integrate seamlessly with other systems
Yes, Smax AI's chatbots can integrate with various messaging platforms such as Facebook Messenger, Whatsapp, and , allowing businesses to engage with customers on their preferred channels.
Absolutely, Smax AI's chatbot can assist e-commerce businesses by managing customer inquiries, helping with product recommendations, processing orders, and handling customer feedback, thus improving the online shopping experience.
Smax AI implements robust security protocols and privacy measures to protect data processed by its chatbots. This includes data encryption, secure access controls, and compliance with relevant data protection regulations.
Smax AI's chatbot builder offers extensive customization options, including the ability to design custom conversation flows, integrate third-party APIs for additional functionalities, and personalize engagement through user data and preferences.
Smax AI's chatbot can engage website visitors in real-time, identify leads through interaction, then automatically capture and store lead information in the Smax system. It can also provide lead forms to collect customer informations and respond adaptively after submit
Implementing Smax Ai's chatbot has been transformative for us. It now manages over 60% of customer inquiries autonomously, ensuring our clients receive prompt, accurate responses any time of day. The bot's intuitive design and adaptability have made it an indispensable tool for enhancing our customer service experience.
Service Manager, RetailCo
Our engagement rates have soared by 35% since integrating Smax Ai's chatbot on our site. It effortlessly handles routine queries and seamlessly escalates complex issues to human agents, ensuring a smooth and frictionless experience for our users. This has significantly improved our overall customer satisfaction.
Head of Experience, TravelEasy
What impresses us most about Smax Ai's chatbot is its adaptability. It learns and evolves with every interaction, allowing us to constantly improve the customer experience. The analytics dashboard provides us with valuable insights into customer behavior, helping us refine our strategies effectively. Highly recommended!
Digital marketer
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